Policy Information

We are not affiliated with any box office, venue, stadium arena or professional sports organization. We are in the business of buying and reselling tickets at prices greater than the original cost or "face value". Ticket prices can fluctuate and are guaranteed only after payment has been received. Event dates and time changes do occasionally occur. Please verify the date and time prior to the event.

Privacy Policy

In certain cases we require contact and personal information from our customers. This information is strictly used for processing orders and responding to ticket inquiries. We take the responsibility of protecting the privacy of our customers very seriously. No information will be sold, shared, or rented out. Security measures have been taken on our site to insure against misuse, loss and tampering of any sort regarding information under our control.

Payment Types

•Check Payment
The option of check payment is acceptable, if time allows. Money orders, cashiers checks, company checks and personal checks are accepted. Check transactions for tickets will be shipped after the check has cleared, which can take up to two weeks. •Electronic Transfer Payment
Funds can be directly transferred from your financial institution to ours. •Credit Card Payment
All major credit cards are accepted. These include: AMEX, Discover, JCB, Mastercard, Visa (including Bank Check Cards with the VISA® emblem). In certain instances a credit card authorization form will need to be completed with a copy of the cardholders drivers license (front and back) and credit card. This should then be returned to AET.

•Orders For Tickets That Are In Stock
Although our online ordering function is updated numerous times throughout the day it is not in real time. As a result tickets displayed are sometimes not available. If a customer orders tickets that are no longer in stock, we can usually find very similar seats that are comparably priced. Customers would only be required to accept tickets that were originally ordered. Credit cards are not charged if the tickets that were originally ordered are not in stock.

•Advance Ticket Orders
It is possible to order tickets well in advance of their release. We take orders for seats in general seating areas for events in which exact seating locations are not yet known. Our liability shall be limited to one and a half times the original purchase price.

Credit Card Authorization Form Orders for tickets that are in stock, which exceed $1000.00, require a Credit Card Authorization form to be completed by the customer and returned to us with a copy of the cardholders drivers license (front and back) and credit card. This is also a requirement for advance ticket orders over $300.00. These orders cannot be processed without this completed documentation in our possession. Therefore, customers should return it as soon as possible. Credit cards with billing addresses not in the US, despite the order amount, will also be required to follow this procedure. Incomplete documentation can lead to order cancellation at any time, even after confirmation. When an order has been confirmed, an agent will contact the buyer by email, phone or fax.

Delivery of Tickets

Generally, delivery of tickets that are in stock will be within a few days of order confirmation. Advance ticket orders will be delivered by a mutually agreed upon date. In some cases advance tickets orders are not delivered until very close to the date of the event.

All shipments are sent via FedEX. A signature is required upon delivery. A physical street address must be provided. FedEX will not deliver to a P.O. box.

· Federal Express Priority Overnight - $20.00
· Federal Express Next Day - $15.00
· Federal Express Two Day Service- $ 10.00

International shipments are also possible in most cases. If we cannot ship to your location, you will be contacted. Please contact us for international shipping rates.

We will refund 100% of the transaction if the shipment is lost, or damaged and tickets are no longer usable.

Delays and Cancellations
•Delay or Cancellation of an Event
In the incident of an event being cancelled and not rescheduled, the ticket cost, not including any fees for shipping and handling will be refunded. This does not apply to cancellations due to an act of God (weather, earthquake, hurricane etc.), venue structure issues, war, fire, civil disobedience, any acts of government, customer inability to obtain transportation, terrorism, strike, lockout or other labor disputes. There are no cancellations, refunds or exchanges for delayed events. We are not responsible for time changes or the rescheduling of an event. If an event is postponed, the original tickets will generally be honored for the new date and time of the event.

•Customer Cancellations
The customer cannot cancel their order, receive a refund, or exchange tickets once payment is received.

DISCLAIMER: We are an agency that is in the business of reselling tickets on the secondary market. We do not sell Pro Bowl tickets at face value. We are not affiliated with the NFL, ticketmaster, any venue, or any box office.